Find answers to commonly asked questions about our services, processes, ordering, technology, and policies.
What are crowns and bridges?
Crowns and bridges are dental restorations used to repair damaged or missing teeth. Crowns are caps that cover a single tooth, while bridges are used to replace one or more missing teeth by anchoring to adjacent teeth.
How do dentures work?
Dentures are removable dental appliances used to replace missing teeth. They are custom-made to fit your mouth and can improve your ability to eat, speak, and smile.
What are dental implants?
Dental implants are artificial tooth roots that are surgically placed into the jawbone. They provide a strong foundation for fixed or removable replacement teeth and can improve the appearance and function of your smile.
Do you offer orthodontic appliances?
Yes, we offer a range of orthodontic appliances, including braces and aligners, to help straighten teeth and correct bite issues. Our orthodontic solutions are customized to meet your specific needs.
What are veneers?
Veneers are thin, custom-made shells that are bonded to the front surface of teeth to improve their appearance. They can be used to correct teeth that are discolored, chipped, misaligned, or worn down.
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Find answers to commonly asked questions about our services, processes, ordering, technology, and policies.
How do I access the client portal?
To access the client portal, simply visit our website and click on the 'Client Portal' button. You will be prompted to enter your login credentials to gain access to your account.
How can I track my order?
Tracking your order is easy! Once you are logged into the client portal, navigate to the 'Orders' section. Here, you will find a list of all your orders along with their current status and tracking information.
What should I do if I need support?
If you require any assistance or have any questions, our support team is here to help. Simply reach out to us through the 'Contact' page or give us a call, and we will be happy to assist you.
Can I edit my order?
Unfortunately, once an order has been placed, it cannot be edited through the client portal. However, if you need to make any changes or have any special requests, please contact our support team, and we will do our best to accommodate your needs.
How long does delivery take?
The delivery time for your order may vary depending on the specific products and services requested. Our team will provide you with an estimated delivery date when you place your order, and we will keep you updated on its progress throughout the process.
What are your delivery options?
We offer free local pickup and delivery for our clients. If you are located outside our local area, we provide reliable shipping options to ensure your order reaches you safely and on time.
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